Steelbridge | Steel Sales Engine
SteelBridge is a digital platform designed to connect all stakeholders in the industrial quotation and production process — agencies, the technical office, and subcontractors.
problem
SteelBridge’s commercial and production flow relied heavily on fragmented email exchanges between local agencies and the Luxembourg fabrication center. This lack of system integration created low traceability, duplicated data entry, dispersed technical knowledge, and constant pressure from customers requesting status updates.
solution
A centralized and integrated digital solution that streamlines communication between agencies and the Luxembourg team, increasing process transparency, reducing operational inefficiencies, and consolidating technical knowledge into a structured and scalable system.
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Research Methods
Stakeholder interviews (commercial agents, technical analysts, production team)
Process mapping (end-to-end service blueprint)
Shadowing of quotation and technical analysis routines
Email flow audit and artifact analysis (Excel sheets, Power Platform files)
Knowledge mapping (norms, standards, undocumented expertise)
Impact
year
2025
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see also
